BACK
Working capital management
Includes: current assets and current liabilities
-current assets: also called "gross working capital
include
cash
marketable securities
accounts receivable
invitory
current liabilities
short term debt that is expected to be paif off within one year
include
accounts payable
fixed payment
accrued liabilities
net working capital: the company's net worth
NWC=(gross working capital)—CL
Working capital management: the effective and effitent control of current
assets and liabilities
Obj: maximize returns while minimizing paments
*operational efficiency
perffered strategy if you can only do one
*long term effectiveness
the total would be the current ratio
current ratio: shows the relationship between assets and liabilities
CR=(CA/CL)
Indicator of the operational health of the business
Ex: a firm has 10,000 in cash, 75,000 in accounts receivable, 18000
in invitory value and 30000 in current
1. current asset management
1. cash management
tyoes of cash
-peddy cash – fund to pay daily needs (recipes and required to match
expenses)
Cash on hand – to handle daily sales (change fund)
Cash in bank: checking and savings
Float: is the time that elapses between using and clearing a check
Disbursed flot: when busnesses pay by check
Time difference between writing a check and actually discounting it's value
*the longer the better so that you can allow your accounts sto earn interest
for a longer time
collection float: when the business receives checks from cashers
time between getting a check and cashing it
*the shorter the better because you can liquidate the funds imediadly (incres
liquitidty)
ways to speed up collections
lock box: post office box opened by an agent working between banks and business
so that checks reseved in the box can be emediadly deposited to the business
account
EFT – electronic fund transfer
2. Marketable Securities Management
Manageing and controlling government and corporate stocks and bonds & treasury
bills
3. accounts receivable
accounts that are seseavable that are not paid in cash
factoring – businesses can except credit without establishing a credit
department by selling the account receivable to another firm for a discount
saving will be acheved through factoring by
-avoding the caust of billing
the cost of processing
record keeping
monitering
fraud
customer service
dealing with credit
the 5 C's
character – credit history
capacity – income, affordability, employment, abilitiy to pay
collatoreal – the other assets that could back you up
capital – net worth, investment, home ownership
condition – the condition of the economy
establishing the colletion pattern
collection span depends on ART (Acounts Resevable Turnover)
Collection span= (365/ART)
ART=(credit sales) / (Accounts receivable)
EX. company x has 780,000 in credit sales only 75,000 is in acconts resevable. What
would be the collection time frame
ART=780,000/75,000=10.4
Collection days = 365/10.4 = 35 days
4. inventory management
overall goal: minimize total invatory cost while maximizing cusstemer satisfaction
a) determine the reorer quantity
method – EOQ econimc order quanty
EOQ=\/(2DS)/(IP)
D – the annual demant
S – ordering cost
I – Carrying cost (%) – cost of storying invitory for a year
calculated as a % of the invitory value
Carrying cost = (storing cost/invitory cost)*100
P – unit cost
Ex how much would the reorder quantity of stapels for stable good C. if the
annueal demand is estimated at 30,000 units ording cost is $5 cost of
storing is 7490 for a invitory evauated at 75,000, cost per stapiler is $7
Carrying cost = 7490/7500*100~10%
EOQ=\/(2(30,000*5))/(.10*7)=654 units need to be ordered
B. deteminining the reorder point (ROP)
ROP=Ld+SS
L = lead time: the time which lapses from the day of order to the day of
delivery
d = daily demand
D = Annual demand
d=D/(# operatingdays per year)
SS= safter stock of # of units that should be avaible on shelf when the new
order arrives
It takes 7 days for a company to receive an order of mettle sheets when its
safety stock is at 450 sheets
1. caluculate the ROP
lasts
givin this business is open only 300 days/ear and enjoys an annual demand
of 65,000 sheets
d=6500/300=216
ROP=7*216+450=1960
This means that when in store inventory reaches at least 1962 sheets, it
would be time to place a new order.
2. determine how long the ROP lasts as compared to how long the SS
1962/216=9 days the ROV lasts
450/216 = 2.08 days
*safety stock lasts 2 das at the time of placing an order, business has enough
sheets for 9 days
*since it takes 7 days for the oder to arrive, the 9 days supply would offer
2 days extra days
II. Currernt liabilities management
1. short term debt management
business obligations that would be paid within the current accounting period
such as:
Pay to on long term debt (mortgage)
Pay to on short term debt loans (bank lone of credit)
2. Accived liabilities management
Accumulated obligation during the normal cause of business
*payroll taxes &benefits
federal emploryment taxes(income, ss, medicare employment)
state "" "" (income, employment, workers)
*sales taxes
*property taxes
3. Accured Payable Management
includes:
inventory purchased on credit
travel expens.
Maintainces expens.
Entertainment expenses.
Purpose: minimize the cash paid
Business Discount
Trade discount: offered by the manufacturea of trade angent
Single % (35%)
Multibe % (30/20/10) is neither additive or average but successive
Ex: of the maultiple discount
A Discount of 30/20/10 is offered to an appliance store for a specific brand
of washing machine prced at 300$ when:
30% the normal market from wholesale retail "retailers allowance"
additional 20% only if you offer free delivery to customers
10% for certain display of the product and advertising
2 ways to caluculate the discount:
1. traditional way
300-(.30*300)=210
210-(20*210)=168
168-(.10*168)=151.20 (final cost to the retailer called "invoce price"
*if we divide the invoce price by the list price we obtain: NCRF (net cost
rate factor) = (IP/LP)
NCRF=pi*complement=comp1*comp2...
Comp=(1-discount)
2.the NCRF way
IP=NCRF*LP
NCRF=(comp1)(comp2)(comp3)
=(1-.30)(1-.20)(1-.20)
=.7*.8*.9=.504
IP=.501*300=151.20
Types of trade discounts:
Cash discount:
Offered to credit customers to entice them to pay promptly
Quantity discount:
Offered for purchasing large quantities
Good only if benefits exceed cost inccered
Cumulative discount:
Offered for customer loyalty
Give at the end of the term
Dan lass - person with projector key
Goal – specified by frame of time/place/condition
It is a measurable objective
criteria – all goals have to be satisfied
Feasible
Must be measurable
Time controlled –
objectives( short, intermediate,) goal( long)
Plans
Strategic
5 year multiples
long term
2-25 years
establishing the overall companies priorities
determining the allocation
Planning basic functions
Where do you want it to be?
How long will it take?
Functional
Specific to certain functions of businesses such as marketing, human res.
Personal plain
Hiring
Capital budgeting – equipment, building
Operational plan – distribution
Marketing plan – competition, customers
financial plan, res. budget
3 financial goals for any busin. – minimizing
cost, maximizing profit
Paying interest
Maximizing capital over life of busin
Maintaining a reasonable rate of growth
Organizing – structure to carry out on the plans
Structure would adapt to the development of the plans as the busin goes forward
Staffing – finding, allocating, monitoring jobs
Size
Qualifications
Specifications
Directing – to provide proper guidance to those
who car out the organization's mission
Setting an example
Follow the golden rule
Treat others as you want to be treated
controlling – 3 basic steps
1 establishing a standard
2 assessing actual performance v/ theoretical
3 establishing & following corrective actions to
match the two:
solution
remedies
business organization & ownership
4 major forms of ownership
sole proprietorship
ownership by one person
advantages
no federal requirements usual only state
local license
disability fees
title is attached to the persons name
no formal/complicated organization
simple taxes
more freedom to take action
disadvantages
limited capital
financing depends on a great deal on the owners resources
unlimited liability
life of business is limited to life of owner
less retention of high skills
skills required are directly related to the owners skills
partnership
corporation
limited liability
reasons to choose
owners desire
type and location
taxes
financial support
(due Thursday the 23rd)
Articles
Title
Citation {author, reference, date}
Partnership
An association of 2 or more owners
General – equal rights and responsibilities
complementarily – a base for teaming up with
partners
Termination – legally terminated if one partner
dyes unless there is a pre-agreement in the contract
Limited – variable rights and responsibilities
Ex. real-estate where one person doesn’t have
enough money
Corporation
Large number of owners operating in a specific legal entity under various
laws and regulations
C-corp
partial vote – less than 100% of the share holders
have the legal right to vote
Subject to corporate taxes – the corp pays taxes
on profit before any distribution of dividends
S-corp
Full vote – all share holders have a right to
vote
Not subject to corp taxes, shareholders pay taxes individually
Similarity – summarized by the way ownership
is determined, which is based on % ownership=#indiv shares/total # or shares
outstanding.
Advantages
Access to capital – unlimited by acquiring shareholders,
loans, grants
Continuity – fully continues for the # of shareholders
goes up and down
State of liability – liability is shaped according
to ownership %
Disadvantages
Legal obligations – heavy and complicated federal
and state obligations
Relationship of owner to business – distant,
less relationship, indirect, separated
Taxes – (c) double taxation
Sole = 73%
partnership = 7%
C Corp ~ 10%
S-Corp ~ 10%
Other forms
Privet corp –
formed under state law
adv:
does not sell its shares to the public
enjoy limited liability
dis:
limited ability to get the best management
" " liability
subject to double taxation
Sub chapter S corp
Usually a private that will move to a s corp
Privately held but has been granted the s status
# owners = <1 >75
best advantage to combination of sole & corp
LLC
Cross between partnership/corporation
Taxed as a partnership
Characterized by active membership by all managers
Not avidly available
Franchise: a form of business where the franchise (the
immediate owner) buys the right to produce and sell a specific product that
is patented & registered
by the franchiser (the ultimate owner)
*the franchiser
honors the contractual obligation to the franchisee by offering:
-standardized
product, service, procedures, and politics
marketing
services such as strategies and advertising
-employer
and manager training
-updates
and modifications on product, services and polices
the franchisee honors the contractual obligations by offering:
to implement
and abide by all the standards and policies
to pay the
franchise a share to the franchiser (% of gross monthly sale)
Justification of the franchisee
-recognized
brand and promo product
-guaranteed
sales and reliable market share
-guaranteed
profit margin range
-ready & vetted
(experienced) programs of training & marketing
-proven
success rate
{first 5 years more that 45% new business fail whereas less that 10% new franchisees
fail}
Financial statements – compilations of data designed
to provide quick indications on the business performance
Most common
1. Balance sheet – quick to show the firms finical
position at any point in time through the comparison between what is owned
(assets) and what is owed (liabilities)
Net worth – assets –liabilities (debt & obligations)
[NW=A-L=owners equity{OE}]
2. The income statement
Income-expenses
To show the firms financial position over a period of time threw the comparison
of the in-resources and the out-resources
3. Perform financial statement: to show the projection
of the future performance based on the past & the present performance
balance sheet = snapshot at one spot
income statement = current extended look
pro forma – current –future – extended
look
financial statement analysis
ratio –
liquidity ratios – indicate how much of the firms
current assets can meet its short term clames
current ratio (CR) – related current assets (CA)
to current liabilities (CL)
CR=(CA/CL)
Ex. CA = $225,000, CL = 150,000 CR=225,000/150,000=1.5
interpretations
The firm currently has one time and a half in assets as much as in debt
For every dollar in credits the firm has $1.50 to
match [1.5=1.5/1]
The firms current obligations would require a 66 cents on top of each dollar
of its assets
b. quick ratio (acid test) – relating the current
assets (CA) to CL after discounting inventory
QR=(CR-inventory)/CL=Real Cash
Ex. if the total inventory (capital assets) is 45,000 then QR=(225,000-45,000)/150,000
Ex: if inventor is estimated at 100,000 then liquid assets=225,000-100,000=125,000
--- QR=(125,000/150,000)=.83
*lower QR indicates less liquidity(and probably higher growth which could
lead to: less ability to meet short term claims
higher ability for expansion
Dept (leverage) ratio
solvency ratio(SR) – relationship to total assets
(TA) to total debt (TD)
ex. SR=TA/TD
SR>1 = company is solvent
SR<1 = company is insolvent
SR=1=on margin
B. Debt/Asset ratio(DA) – reverse of solvency
ratio
Relates debt to asset instead of the other way around
DA=TD/TA
c. Debt/equity ratio (DE)
shows what % of network or equity is due to debt
de=TD/NWà NW=TA-TL
ex: TA=25,000, TD=10,000 NW=15,000 (10,000/15,000)=.66 ---- ⅔ of
the company net worth is generated by the dept it incurs
d. operating income/interest ratio – also called
times-interest earned ratio
shows the extent by which the company can pay its interests on its debt
OYIR=OY/I ---- OY operating income I=interest
Operating income(OY): earnings before interest and taxes are paid (EBIT)
Ex. (OY170,000/35,000)=4.86àthe company generates
income almost 5 times more than the interest it pays on debt
3. Profitability Ratio
a. gross profit margin ratio (GPN)
Shows how much gross profit is generated by the net sale
GPN=(GP/NS)
GP=gross profit
NS=net Sale
Ex: GP=250,000 NS=980,000
250,000/980,000=.25=GPM
*almost a quarter in profit is generated out of each dollar of net sail
b. operating income margin ratio(OPM)
shows how much of operating income (profit) is generated by the net sales
OPM=OP/NS=370,000/980,000=.38
Ex. 38cents out of each net sale goes to operating income
c.Net Profit margin ratio (NPM)
shows how much each dollar each dollar of net sale yield net profit
NPM=NP/NS=180,000/980,000=.18
Company income is 18cents in net profit out of ech dollar in net sale
d. operation return on investment(assets) ratio (ORI)
shows how much operating income is generated by investment in assets
ORI=OY/TA=370,000/2,000,000=.185
18.5% of the investment serves as operating income
e. Net return on investment(assets) ratio (NRI)
shows how much net profit are generated by investment
shows how good the company does after paying interest and taxes
NRI=NP/TA=180,000/2,000,000=.09(9%)
f. return on equity ratio
shows how each dollar of net worth is related net
shows how much each dollar of net worth is generating in net profit
ROE=NP/NW=50,000/150,000=.33(⅓) of net worth
would be considered net profit
Market Ratios – Also called "investment
ratios"
Good for comparison with the same industry
Good to determine the worth of capital investment
A. Earnings per share
Shows how much net profit per share is available for a company after paying
off the preferred stock
EPS=((Net Profit)-(Preferred stock dividends)) / (# shares) - calculates
the earnings for the companies stock
B. price/earnings ratio (P/E)
shows how much the value of each dollar of earnings in terms of market price
of a stock
P/E=(Market Price of Stock)/Earnings Per Share
national range is 5-15 of P/E – lower
the better
*The reverse of P/E would be E/P which is called "Earnings
Yield"
EY(E/P)=EPS/Market Price
C. dividends Per Share
Shows how much cash dividend is generated by each of the common stock shares
DPS=(Cash dividends for the common stock [CD])/#shares
*if we divide DPS by the market price we obtain "Dividend
Yield."
DY=DPS/(Market Price)
D. Dividend Payout Ratio (DPR)
Shows how relative the dividends are to earnings
DPR=CD/NE
NE=Net Earnings usually measured after paying off prof. stock, taxes, and
interests
E. Price/Sales Ratio (PSR)
Indicates how good the stock is by showing the relationship of market value
of a shock to the companies revenue
PSR=(current Market Value of a Stock)/(Total Revenue [TR])
Current market Value of a stock also called Market Capital Ratio, Total Cost
of Stock which is equal to Price*# Shares
Ex. Price $24 #shares=20,000, capitalization=25*20,000=value=500,000, TR=750,000, PSR=500,000/750,000=.67
Range:.75-1.5 – on margin
Recommended PSR<.75
If PSR>1.5 it should be avoided
vertical analysis –
shows the realationship of a selected single variable as it is compered to
another
% cost of producet sale –
(cost of goods sale)/(net sale)*100=% cost of producet sale
horisital analysis –
shows presentage change in a given variable
ex. NP Last year = 42,000
NP this year = 35,000
(New-old)/old*100=35,000-42,000/42,000*100=-16.6
vertical analysis –
shows the realationship of a selected single variable as it is compered to
another
% cost of producet sale –
(cost of goods sale)/(net sale)*100=% cost of producet sale
horisital analysis –
shows presentage change in a given variable
ex. NP Last year = 42,000
NP this year = 35,000
(New-old)/old*100=35,000-42,000/42,000*100=-16.6
Chapter 5: Profit, Profetability, Break-even analysis
Profit is exepressed in absolute number of earnings on investment
-the accounting profit is total Revenue-Total cost
-entreprenuereal profit is amount earned above & beount what the inverster
would have earned had he chosen an alternative investment
-profetability is net return on investnement as compared to the amount invested
provitabiliy = (net Profit)/(Total assets invested)
ex.
intvestment 100,000 in software productes earning 20,000 and 10,000 in consulting
earning 3000
20,000/100,000=20%
3000/10,000=30%
-earning power (EP) is the product of two factors: Net profit margin (NPM)
and total asset turnover
EP=NPM*TAT=(NP/NS)*(NS/TA)=NP/TA
NPM – the companies ability to grenerate on the amount of revenue resceived
NPM = NP/NS
TAT – the companies ability to maximize revenue from proper assets
employ & mAnagement
TAT= NS/TA
-owners equity (OE) is networth of a company (NW=A-L)
L includes financial leverage which is a portison id investment (other
peoples money)
Debt Finacising: occurs when leverage is larger than their own capital (L>Owners
cappetel)
Equity finacing: occurs when Owners Cappetal>L
Breakeven analysis: the process to detemin how many units of a product must
be sold before the company begins to make a profit
BreakEvenQuantity=Fincanal Cost/(Market Price Per unit/Variable Cost Per
Unit)
Ex. find the BreakEvenQuantety for a company producing toys w/info
Rent=2000 Monthly
Wages=5000 ""
Benefits=7000Anually
Insurance= 1500 quarterly
Prop Taxes=3000 annually
Matreal=1.50 per toy
Labor=2.50 per toy
Packing.shiping=2.00 per toy
Each toy is sold for $10
Annual FixtedCost= (2000*12)+5000+7000+(1500*4)+ 3000=
100,000
100,000/(10-6)=25,000 toys
Contribution margin (CM)-the amoint of gain/loss that will made each unit
sold above and beyond the BEQ
CM=P-(Variable Cost[VC])
BER=(Fixed Costs[FC])+(Desired Net Profit[DNP)/(1-((Variable Cost)/(Price))
For any predetermined & desired profit marjin
Bankrupcy
1. chapter 11
business continures to operate abiding by a payment plan to pay off their
debt
acreditors have to approve the payment plan, which may include: reduced debt,
written off debt.
2. chapter 7
business can no longer operate
if the payment plan is rejected by creditors, emediate liquidation of assets
occurs
Chap 6 – Forcasting & Proforma financing statements
Forecast:
A quantifiable estiment of future demand for a product or service
1. detyrmination & selection of the forecasting model
criteria for determination
who would be the user, what informsting is required
relevance and availability of data
level of accercy
time frame covered
time frame available to deliver forcasting
Cost/benifut
2.determination & selection of the forecasting horizon
criteria for horizon
accuracy – as time increases, accuracy decreases (negative relasonship
between horizon and accuracy)
strategic plan: forecasting would be more accurate if it reflects the stragic
plan (time line)
type of project lifespan (how long it is going to last)
3. evaluation of the forcasded model
criteria for evaluation
MAD: Mean Absulute Deviation is a popular method of evaluation
Dynamic change in the market needs to be considered
4. application of the forcasted model
To reduce the gap between the projected and the actual
Models
1. judjment
uses outside data
qualitative (as opposed to quantitave=[data gathering]) approce
history
experts view
Delphi method: panel of exports to reach consences of opinions
2. causal model
outside data
logical approce to track down cause and effect and use the info for prediions
(organization chart
3. time series model
inside data
quantitable method
data, mathatical and strategic analysis to predict
internal, intrinsic, endrogeneoins
1. The movie average model
Assumptions
Actual dates for the most recent past
Each period in the observation horizon has an equal influence on the forcast
F[t+1]=(A[t-(n-1)] +......+ A[t-1]+A[t])/n
F = forecasted dates
A = Actual Dates
t = current period (2006)
t+1=the next period
t-1=the past period
n=number observations for the forecast
2. The mean absolute deviation
a tool for presenting the average difference between the actual & the
predicted data for measuring the forcating errors
MAD=([average|A-F|])/n
month |
actual sales |
forcasted |
a-f |
|A-F| |
may |
273 |
258.33 |
|
|
June |
278 |
266 |
|
|
july |
260 |
272.6 |
|
|
august |
256 |
270.3 |
|
|
Average A-F = 53.67
MAD=53.67/13.42
3. Weighted Moving average
Used when the influence of the different periods are not equal
Certain waites would be assigned to effect the reative influence
F[t+1]=(W2(A[t-2])+(W1(A[t-1]))+(W(At)))/[average weight[EW])
W=weight
EW=total of all weights would add up to 100% when there is a common ground
for the relative importance
*could be more that 100% if there is no common growd for the relative importance
ex.
F[t-1]=(.1(273)+.3(278)+.4(256))/1=265
For midterm chapters 2,3,4,5,6
Final=7,9 probabl not = 10,8,1
Time formulas
Exponential Smothing Model (ESM)
-using alpha as an smoothing constant
-alpha is an assigned value based on the forcaseters assumptions on the relationships
between one period and another
0<alpha<1
F[t+1]=F[t]+alpha(A[t]-F[t])
F[t+1]=forecast for the next piorod
F[t]=forecast for the current period
A[t]=actual data for the current period
Alpha=constant
Higher alpha vaue is uealy assigned when the current data are more preditve
of furter data
Indicates and enphasis on current time
Lower means smother
Enphasis on future time
Ex: use and alpha of .27 to forecast salrd fr November id the actuale sales
for octobber is 411 and the forecast was 450
F[nov]=450+.27(41-450)=439.5
Linear Regression Models
y=a+bx
a=consteant
b=change in based on the change in x
y=dependent
x=independent variable
b=(y[2]-y[1])/(x[2]-x[1])
x=advertising expenxes
y=sales
b=efectivness
a=beginning worth (time 0)
proforma Analysis: Process to predict the finanal variables and integrate
them in the prepreation of f, statement
Proforma Statement: is a projected statement based on forecast. Such
as proforma balance sheet or income statement
Proforma cash budget: projected futer revenues (receipts) and expenses(payment)
Balance sheet
2006 –
assets = 2000
actual sales = 100,000
2007 – proforma
assets=2% of 150,000
projected = 150,000
this % sale can be used to find out the new financing using:
RF=((Change in sale)(NW))/(S[alpha])-S[f]*M(1-OP)
Change in sale = (forcasted sale) – (actale sale)
NW=assets-liabilities
M=profit margin
OP=owner payment
RF=Required Financing
Ex
Current assets=57,000
Liabilities=49,000
Sale=100,000
Forecast=150,000
RF=(((100000-150000)(57000-49000))/100000)-150000*.15*(1-.66)
Gantt Chart
A chart that lays out everything financial
Successful entrepreneurs are :
young, have
diverse backgrounds
What does it take to be a successful entrepreneur
Personality
confidence
- internal
Trust – external
relationship of the two
- the extent to which one can convince others and persuade
them to see, feel and believe in the viability of those ideas and plans
- the extent to be convinced of owns ideas and plans
what entrepreneurs are:
-significantly child's of first generation Americans
-non high achievers in school
-not usually group participants (early on)
-not social early on
-usually early entrepreneur
-tend to change things continuously (get board easily)
-tend to get absorbed with what they do if the find what they like
-generally optimistic
-often stubborn & daring "un- cautious"
-often do not care what other's think
The idea – fit it into the right place at the right
time
The range – buying vs. leasing vs. creating from scratch
The market – location, other products, consumers, producers/distributors
The structures – sole proprietor...
Business plan –
The legal side –
Financing – where you get the money, what to by first
Execution of plans –
SWOT analysis – To put down all the strength's and weaknesses
of everything you do along the way
Strength vs. Weaknesses vs. |Opportunity vs Threat
internal |
external
Business Plan: the minimum standard required by the Small
Bus. Administration (SBA)
-Cover Sheet
name,
Name of Proposal,
Sub. To Date
-Contents
table
of Con..
-
-
Form & Name
Legal form
of the bus.
Name of
Bus.
Bus. License
Location & other considerations
Raw materials
Labor supply
Consumer market
Laws and regulations
Pollution Control
Taxes
Transportation
Purpose
Product/services
Brief history
Proposed future operations
Market plan
Assessment of competition
Personal
Insurance
Kind you
can buy
Benefit
to ...
operating procedures
service Domain
Where would your product pr services go?
financial data
Loan appreciation
Capital
Balance sheet
Breakeven Analysis
-
cash flow
income potential
revenue
income acquired
Appendix
Tax returns
Requested
for past 3 years
Personal financial statement
Franchise contract
Lease or perhaps agreement for buildings
résumés of owners
Other contracts or commitments
From Suppliers
From Venders
Any business has Objects you are required...
Management – effective and efficient use of resources
effective – to
do a job
efficient – to
do it efficiently (different ways of measuring efficiency) [lowest cost {time,
money, satisfaction])
Leadership – the quality and complicity to take strategic decisions,
over seas operations, and bring about change
5 functions
planning
organization
staffing
directing
controlling
planning – systematic process for progress from current
state to the state of the business operation
Objective: a defined purpose to be pursued
specificity
of which determines the level at which it moving towards the goal